Terms Of Service

Welcome to LumoVista, where we turn walls into screens, and your movie nights into legendary events. By using our products, you agree to the following terms.

1. Acceptance of Terms

Let’s keep it simple. By using our website, buying our products, or simply thinking about us while binge-watching your favorite series, you’re agreeing to these Terms of Service. If you don’t like the terms, feel free to exit, but trust us, your walls will miss the HD action.

2. Delaware Rules

As a proud Delaware-based company, we follow the laws of the great state of Delaware. This means if you ever want to sue us (please don’t), all legal matters will be handled under Delaware law. If you’re not familiar with Delaware, just know it’s known for two things: being business-friendly and having tax-free shopping. So, legally speaking, you’re in good hands. (Also, we suggest a visit for the tax-free stuff while you're here.)

3. The Product (aka Your New Best Friend)

Our projector is designed to make your life awesome. If it doesn’t, we’ll try to fix it. But please understand that while we aim for cinematic perfection, no technology is completely glitch-free (even Batman’s gadgets sometimes fail). By purchasing our product, you understand that the projector is provided "as is." We do everything we can to ensure the best quality, but we won’t be responsible for things like accidental spills, kids throwing popcorn at the projector, or dogs thinking it’s their new chew toy.

4. Returns and Refunds (A.K.A. “The Breakup Clause”)

If you and your projector aren’t vibing, we offer a 30-day money-back guarantee. You’ll need to give us a valid reason for the breakup (no, "it's not you, it's me" doesn’t count). Just be sure to get in touch with our customer service team before shipping it back, and we’ll work out the details. Refunds may take a bit of time, but don’t worry, it’s not personal. It’s just banking.

5. Shipping (4-10 BUSINESS Days of Pure Anticipation)

We ship within 4-10 working days because, well, good things take time. Delays happen because we're only human (for now). Shipping times depend on where you are, but we’ll get your projector to you as fast as possible. Just make sure you’re at the right address — we’re great with projectors, but not so much with hunting down lost packages.

6. Warranty (Because We Believe in Happy Endings)

Your projector comes with a 1-year limited warranty. If something goes wrong within that time that isn’t your fault, we’ve got your back. But if you decide to use the projector as a frisbee or accidentally drop it in the pool during a “Jaws” screening, you’re on your own. Our warranty covers only defects in materials or workmanship. Basically, if it’s our fault, we’ll fix it. If it’s your fault, well… maybe don’t throw projectors?

7. Intellectual Property (Yes, That Includes Our Witty Taglines)

Everything on our site is owned by LumoVista, including all the amazing descriptions, images, and those clever headlines you love so much. You may not copy, distribute, or use our stuff without permission. Think of it like this: our intellectual property is like our projector – it’s ours to share with you, but please don’t walk off with it.

8. Limitation of Liability (The Lawyer Section)

If something goes wrong, we’re not responsible for damages beyond the cost of the projector itself. This includes things like missed movie marathons, existential crises due to technical issues, or that epic backyard movie night being interrupted by rain (because we don’t control the weather...).

9. Updates to Terms (Because the Future is Always Changing)

We may update these Terms of Service occasionally, especially as laws, technology, or our mood changes. When we do, we’ll post the new terms here and possibly send you an email. You agree to be bound by the updated terms if you keep using our site or projector.

10. Contact Us (We Don’t Bite)

Need help? Have questions? Want to send us virtual high-fives? You can reach out to our friendly customer service team at cs@lumo-vista.com. We’ll get back to you ASAP because we love talking about movies, projectors, and you.